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Knowledge Base

The WPZOOM Team

Need assistance?
Please get in touch with our Support Team.
We usually respond in a few hours during working days (Mon-Fri, GMT+2)

Submit a Support Ticket

F.A.Q.

Do you offer WordPress hosting?

No, we don't offer, but we have a few WordPress hosting recommendations listed here.

Can I modify/customize theme to fit my websites personal needs?

Yes, you are free to change anything you want in the theme. Our themes are designed to look and work great out of the box, like you see them in the demo. Your theme download package contains all the CSS and WordPress template files, therefore the customization possibilities are endless.
If you need a Customization you can hire our team here.

Do you have dummy content from your demos?

Yes, we have a page full of each themes demo content ready for you to download, setup, and test your theme with. Head to our Theme Demo Content page to download them now!

Can I use a theme on multiple sites?

Yes, all of our themes can be used on as many websites as you want, but keep in mind that you will be able to activate your license key to get 1-click updates on a number of sites included with your purchase. Read more here.

Am I allowed to remove your copyright notice?

You are not required to provide any credit or links back to WPZOOM, although we do appreciate it. Our themes do not contain any encrypted code, so removing the links is an easy process. The line with WPZOOM logo is included in the footer.php file of your theme.

Can I translate your themes and plugins?

Yes. All of our themes and plugins are localized (internationalized), and this allows you to translate easy your product in any language. For more details read our tutorial on translating a WPZOOM theme.

Will your themes and plugins run on latest version of WordPress?

All of our products are compatible with the latest version of WordPress.

How often are your themes and plugins updated?

Each time a new version of WordPress is released, we check our themes and plugins for compatibility with the new version, and we update them if this is required. Also we update our products any time we discover a bug or add a new feature. All updates and new versions are free of charge for existing customers.

What happens after 12 months?

If you want to continue having access to our Support Desk, Downloads and Theme Updates, it's recommended to renew your license for as long as you plan to use our products.

Can I use your products after 12 months?

Yes, you can use all of our products you’ve downloaded even after your annual support license has ended.

Can I upgrade my purchase?

Yes, you can upgrade at any time to any other of our products you want. You'll only need to pay the difference between your current product and the one you want. For more details contact us directly.

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