Questions? Comments? Drop us a line and we’ll get back to you right away.
Existing customer with a support question? Please open a ticket in our Support Desk instead — it goes straight to the support team.
Yes. Theme licenses and our packages cover unlimited sites, including client sites. The exceptions are individual plugin licenses and the food theme + Recipe Card Blocks bundles, which are limited to the number of sites shown on the pricing option you choose. Local development installs (localhost) don’t count toward a site limit. You may not resell or redistribute the products themselves.
Credit and debit cards, PayPal, and local payment methods such as iDEAL, Wero and Bancontact where they’re available.
Yes. If a theme or plugin isn’t right for you, ask for a refund within 14 days of purchase. See our refund policy for the details.
Your themes and plugins keep working on your sites for as long as you like. You lose access to downloads, updates and support, and some features in the WordPress dashboard may become limited. Renewing restores all of it for another year.
Yes. Within 30 days of buying a theme you can upgrade by paying the difference. Your available upgrades are listed on the Licenses page.
Customers with an active license can open a ticket in our Support Desk. Our documentation covers setup for every product. Support for our free themes and plugins is on the WordPress.org forums, where the answers help other users too.
