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Refund Policy

WPZOOM Refund Policy

WPZOOM Refund Policy

We at WPZOOM want you to be completely happy with your purchase. If you have any questions, concerns, or problems, please contact us or open a new support ticket.

However, if you decide your purchase was not the right decision, we want to make things right.

We are happy to offer a 14-day money-back guarantee on all single theme and plugin purchases. Simply contact us within 14 days of your purchase with details of your request, and we’ll help you.

Conditions for a Declined Refund

Due to the nature of digital goods, we recognize that this policy can be abused and reserve the right to refuse refunds in specific cases.

We will not refund your purchase in the following situations:

  • No refunds will be given after 14 days from the initial purchase.
  • Refunds do not apply to product upgrades or annual renewals.
  • Due to the possibility of dishonest tactics, we reserve the right to refuse refunds on product bundles.
  • If we determine the refund policy is being taken advantage of or is being abused,
  • If we detect that the product is installed on the customer’s website.
  • If the products were downloaded from multiple devices or IP addresses.
  • If you benefited from our free installation.
  • If you benefited from technical support from our team. In such cases, we’ll provide a partial refund.

Contact us

Refund requests may take up to 3 days to process. Absolutely no refunds will be given after 14 days from the initial purchase.