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Simpler Plans, Redesigns and Yearly Support

Written by Alex Denning on in News 3 comments

Since the release of our latest theme, PhotoFrame, we’ve been extremely busy behind the scenes at WPZOOM. We’ve been tweaking, simplifying and redesigning, which means we’ve got a bunch of news to share with you. Let’s get straight to it.


Simplified WPZOOM Membership options

First up, we’re pleased to announce we’ve simplified our subscription options, and merged our “Standard” and “Developer” membership options into one single WPZOOM Membership plan. The single membership plan includes unlimited access to all our themes, Photoshop files, support and updates whilst the membership is active.

pricing

Current customers will keep the membership plans they signed up for for as long as they are active, but new customers can purchase a WPZOOM Membership for $19/month, with a one-time $199 startup fee. That works out at around $4.50/theme, which is crazy good value.

You can find out more about WPZOOM Memberships here.


Members’ area, checkout redesigned

We’ve been working on improving the WPZOOM customer experience, and the first fruits of that are showing: we’ve rolled out redesigns to the WPZOOM Members’ Area and the checkout process.

The Members’ Area is now much more tightly integrated with the rest of our website, and now offers a seamless way to get access to up-to-date versions of all of the themes you’ve purchased, demo content for all our themes and our recently-overhauled support center. WPZOOM customers can check it out here.

We’ve also redesigned our checkout process, providing a much smoother user experience, whilst also offering customers much more information to help inform their purchase.

Re-designed checkout page.

Re-designed checkout page.


Support and updates on yearly renewals for new customers

We’ve talked for a long time internally about shifting from offering unlimited support and theme updates to offering theme updates and support on annual renewals. Following recent discussion and action in the WordPress Community about theme pricing, we feel now is the right time to make the change.

All new purchases will receive support and updates from 12 months from the purchase date, at which point customers will be offered the opportunity to purchase a new support and updates licence, at a 50% discount of the price of the theme.

The new pricing model is going to afford us the time to focus on adding more value to our existing themes. The first addition you’ll see is all of our themes becoming fully compatible with the multi-lingual plugin WPML; look out for details about this very soon.

This change will affect new customers only; customers who bought a theme with the promise of unlimited support and updates will continue to receive unlimited support and updates. Any queries about this, please ask in the comments or drop us an email.


And finally…

wpmu-rateThe folks over at WPMU have been running a series of reviews of WordPress theme shops, and we’re very pleased to report WPZOOM earned a highly respectable 4* rating. Here’s a short excerpt from the review:

WPZoom’s themes are clean and well-organized, giving you opportunities to fit lots of content into a tight space… With clean and well-organized themes, backed up by a lean team eager to serve its client base, WPZoom appears to provide what you’d expect when you sign up for a premium theme service.


Let us know if you’ve got any queries, and be sure to follow us on Twitter to stay up to date with your WPZOOM news.

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3 Comments

  • Currently am using themeforest responsive WP themes but theme developers are not giving me proper support and i have paid them a good amount for paid themes. Your pricing structure seems to be good hope i will get a best support if i opt for your plan.

    Thanks
    Debu

    • Debu!

      The support at WPZoom is outstanding. The themes are excellent and the whole experience has been great.

      Best wishes, Peter

  • Thanks Alex for merging developer and standard memberships, for new options and better support. i’m an old subscriber and want to take advantage from the new packages, should i transfer or upgrade?
    anyhow i’m satisfied with wpzoom overall services.