How to get Support if I have purchased a theme from ThemeForest
The information below is only for customers who purchased a WPZOOM theme from ThemeForest!
If you have purchased a different theme from another author on ThemeForest, please get it touch with your theme’s author.
If you have purchased a WPZOOM theme from our profile on ThemeForest then you get free support from us in our Support Desk. All verified buyers have full access to support and theme updates.
To access our Support Desk
- Create an account on this address
- Send us an email via Contact Form and include:
a. Your WPZOOM username
b. ThemeForest Item Purchase Code
How do I find my Item Purchase Code?
- Creating a Temporary Support Account
- How can I get a refund?
- How many sites can I use WPZOOM themes on?
- Supported & Unsupported Hosting Providers
- What is the PSD file, and why do I need it?
- What Page Builders do your Themes Support?
- Where can I find the dummy content from the theme demo?
- WPZOOM Support Policy: What’s covered and when it’s available
- WPZOOM Support: Getting your questions answered promptly